Frequently Asked Questions
Everything you need to know about shopping with UPPERCASE.
What is the shipping timeframe for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 7 business days of receipt.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, UPPERCASE ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at the final stage of checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my UPPERCASE garments?
To ensure longevity, we recommend following the specific care label inside each garment. Generally, washing in cold water and air drying is best for preserving fabric quality.